State Farm® Insurance Agent Shannon Gilbertson

"John was professional and personable. He quickly grasped what I needed and smoothed the way to reducing my brother’s property insurance. I am grateful!"

"Saved me $ 2,500 this year. I had st switch to state farm because Safeco tripled my insurance when my son got his driver's license"

"Amazing, fast service with several different options! Great personalized experience thanks again Jana for getting me everything I need so quickly!"

"Carl McCown at State Farm provided exceptional service. He was thorough, followed up in a timely manner, and provided me options with my car insurance. Highly recommend Carl when you are considering switching auto insurance! Thank you Carl and your team for your help."

"I've had the opportunity to work with John McDonough (Scooter) on multiple occasions, and each time I've been impressed by his commitment to customer satisfaction. In a world where customer service often takes a back seat, John continues to prioritize the kind of care and attention that people still value—and miss. His deep industry knowledge and extensive network of contacts speak volumes about his experience and dedication. Whether it's insurance claims, restoration work, or coordinating with contractors, John has seen—and handled—it all. That breadth of expertise shows in every interaction. I wholeheartedly recommend John and the team at Gilbertson. They're the kind of professionals who still believe in doing things the right way."

"Jana is great! Always answers my questions with a smile on her face."

"Shannon is THE BEST!! She has been there for us time and again!! Give her a call! You will not be disappointed!!"

"Shannon Gilbertson is the reason we are with State Farm. She is excellent and we are happy that she and her team at State Farm are our insurance partners."

"Great customer service. Everything is taken care of in a timely manner."

"Love Shannon and her team, professional and resourceful ! Strongly recommend! Talea was super helpful and great to talk to!"

"Talea was super helpful and friendly. She made the process of changing our auto & home insurances easy. We appreciate efficiency and professionalism. We will recommend her to our friends and family."

"I have been a State Farm customer for many years and am so appreciative of the friendly and professional customer service I’ve received from all of their employees. They genuinely care and take the time to discuss what options are best for my family and I. It’s also nice that they’re local and I can stop in anytime. I highly recommend them for your consideration!"

"I have had my insurance with Shannon for years now and I have had great experiences"

"Shannon’s agency is great. Was in a wreck a couple years ago and she simplified the process of dealing with insurance. Highly recommend."

"Shannon has been our families go-to insurance agent and even our go to person when she worked at Scott Rollin’s office. She’s gone above and beyond for us - always advocating for the homeowner. There’s a lot of turbulence in the insurance industry, but Shannon has been peace of mind for us knowing she is there."

"I’ve had an outstanding experience with Shannon Gilbertson State Farm in Ellensburg! Shannon and her team are incredibly helpful, knowledgeable, and professional. They took the time to answer all my questions, explain my options clearly, and make sure I had the coverage I needed. The customer service is excellent, and I feel confident knowing my insurance needs are in good hands."

"Shannon was super helpful in getting me set up with renter's insurance, and I cannot recommend her service enough!"

"Shannon and her team has been such a great asset to the Ellensburg community. Their commitment to helping my family and I with our insurance need have exceeded our expectations. I would highly recommend Shannon."

"Shannon at State Farm is the best! Shannon has worked to meet our insurance needs for years and we couldn't be more pleased with her and her helpful team. If you are not a current State Farm customer specifically, with Shannon Gilbertson, you are missing out and I would highly recommend considering switching your insurance coverage to her office."

"We have been with Ellensburg State Farm for over 25 years and are thrilled to support Shannon Gilbertson as our agent!"

"Shannon has helped me with our personal insurance needs for many years and I also get to work with her and her team helping my mortgage clients. I highly recommend her and her team!"

"Shannon and the team at State Farm are always a pleasure to work with. I highly recommend them for all your insurance needs!"

"I have had the pleasure of working with State Farm in Ellensburg for several years now in my role as a lender, and I couldn’t be more pleased with the level of service they provide. Shannon Gilbertson consistently goes above and beyond to ensure that my clients are matched with the best insurance products to fit their needs. If you're looking for an insurance agent who is not only knowledgeable but also a true partner in helping clients navigate the process, I highly recommend Shannon and State Farm. They’ve made a significant positive impact on my business, and I look forward to continuing our successful partnership."

"Shannon is amazing and takes care of her customers!!"

"Shannon and her team are fantastic. I've been a State Farm customer for years, State Farm is good, but Shannon is what makes it great."