State Farm® Insurance Agent Shannon Gilbertson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Gilbertson
April 15, 2025
5
out of
5
rating by Jennifer Gilbertson
"Great customer service. Everything is taken care of in a timely manner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Rebecca Johnson
April 12, 2025
5
out of
5
rating by Rebecca Johnson
"Love Shannon and her team, professional and resourceful ! Strongly recommend! Talea was super helpful and great to talk to!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Joyce Morrill
April 11, 2025
5
out of
5
rating by Joyce Morrill
"Talea was super helpful and friendly. She made the process of changing our auto & home insurances easy. We appreciate efficiency and professionalism. We will recommend her to our friends and family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Carlie Reische
April 11, 2025
5
out of
5
rating by Carlie Reische
"Shannon was amazing at helping me pick out renters insurance. She was so helpful when answering all the questions I had! I highly recommend her and her team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dwayne Smithgall
April 8, 2025
5
out of
5
rating by Dwayne Smithgall
"I have been a State Farm customer for many years and am so appreciative of the friendly and professional customer service I’ve received from all of their employees. They genuinely care and take the time to discuss what options are best for my family and I. It’s also nice that they’re local and I can stop in anytime. I highly recommend them for your consideration!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Diana Tasker
April 3, 2025
5
out of
5
rating by Diana Tasker
"Shannon Gilbertson great customer service, many years of experience caring for her clients"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dominic Gilbertson
April 3, 2025
5
out of
5
rating by Dominic Gilbertson
"I have had my insurance with Shannon for years now and I have had great experiences"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Donn Gilbertson
April 3, 2025
5
out of
5
rating by Donn Gilbertson
"Shannon’s agency is great. Was in a wreck a couple years ago and she simplified the process of dealing with insurance. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tyler Hollmeyer
April 2, 2025
5
out of
5
rating by Tyler Hollmeyer
"Great to work with and always on top of things if I have any questions!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rose Beaton
April 2, 2025
5
out of
5
rating by Rose Beaton
"Shannon has been our families go-to insurance agent and even our go to person when she worked at Scott Rollin’s office. She’s gone above and beyond for us - always advocating for the homeowner. There’s a lot of turbulence in the insurance industry, but Shannon has been peace of mind for us knowing she is there."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Maysen Gilbertson
April 2, 2025
5
out of
5
rating by Maysen Gilbertson
"I’ve had an outstanding experience with Shannon Gilbertson State Farm in Ellensburg! Shannon and her team are incredibly helpful, knowledgeable, and professional. They took the time to answer all my questions, explain my options clearly, and make sure I had the coverage I needed. The customer service is excellent, and I feel confident knowing my insurance needs are in good hands."
Conor Pierson
April 2, 2025
5
out of
5
rating by Conor Pierson
"Shannon was super helpful in getting me set up with renter's insurance, and I cannot recommend her service enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kristina
April 2, 2025
5
out of
5
rating by Kristina
"Shannon and her team has been such a great asset to the Ellensburg community. Their commitment to helping my family and I with our insurance need have exceeded our expectations. I would highly recommend Shannon."
Cory Wright
April 1, 2025
5
out of
5
rating by Cory Wright
"Great local agent with excellent service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Troy Morris
April 1, 2025
5
out of
5
rating by Troy Morris
"Very helpful and great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ryan Figaro
March 31, 2025
5
out of
5
rating by Ryan Figaro
"So happy I switched. They go above and beyond to help and get things done."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dave Snider
March 31, 2025
5
out of
5
rating by Dave Snider
"Shannon at State Farm is the best! Shannon has worked to meet our insurance needs for years and we couldn't be more pleased with her and her helpful team. If you are not a current State Farm customer specifically, with Shannon Gilbertson, you are missing out and I would highly recommend considering switching your insurance coverage to her office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Karrine Rogers
March 29, 2025
5
out of
5
rating by Karrine Rogers
"Shannon is great to work with. I highly recommend her for all of your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Heather and Dave Burfeind
March 29, 2025
5
out of
5
rating by Heather and Dave Burfeind
"We have been with Ellensburg State Farm for over 25 years and are thrilled to support Shannon Gilbertson as our agent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tara Brown
March 29, 2025
5
out of
5
rating by Tara Brown
"Shannon has helped me with our personal insurance needs for many years and I also get to work with her and her team helping my mortgage clients. I highly recommend her and her team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Teresa Torrancesmith
March 29, 2025
5
out of
5
rating by Teresa Torrancesmith
"Shannon has been our agent for years! We love her."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joel Greear
March 29, 2025
5
out of
5
rating by Joel Greear
"Shannon and the team at State Farm are always a pleasure to work with. I highly recommend them for all your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kathleen Douglas
March 28, 2025
5
out of
5
rating by Kathleen Douglas
"I have had the pleasure of working with State Farm in Ellensburg for several years now in my role as a lender, and I couldn’t be more pleased with the level of service they provide. Shannon Gilbertson consistently goes above and beyond to ensure that my clients are matched with the best insurance products to fit their needs. If you're looking for an insurance agent who is not only knowledgeable but also a true partner in helping clients navigate the process, I highly recommend Shannon and State Farm. They’ve made a significant positive impact on my business, and I look forward to continuing our successful partnership."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Corey Rogers
March 28, 2025
5
out of
5
rating by Corey Rogers
"Shannon is amazing and takes care of her customers!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Trevor Morris
March 28, 2025
5
out of
5
rating by Trevor Morris
"Shannon and her team are fantastic. I've been a State Farm customer for years, State Farm is good, but Shannon is what makes it great."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"